Read how your account data works
Our Privacy Policy covers account details, contact data, device signals, login records, payment references and messages sent to support. We collect only what helps us provide account access, check a wallet status or respond to a policy request. For DANA, OVO, GoPay and QRIS, we may
-
1
retain transaction references and status details rather than your wallet password. Bank transfer and virtual account records can include the selected rail, such as BCA, BRI, Mandiri or BNI, plus the reference needed to reconcile an account entry. We also use cookies and similar browser storage
-
2
for sign-in continuity, security checks and page preferences. Access and eligibility depends on local law, and the policy is applied to services made available where local law permits. You can ask us to clarify, correct or remove eligible account data through the support path connected to
-
3
your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.